We publish numbers — prices, plan limits, feature availability — and numbers go stale or get copied down wrong. When that happens we want to know, and we’d rather fix it visibly than quietly.
Report an error
Email partners@righttoolhq.com with the page address and what’s wrong. A link to the vendor’s current page helps us confirm it fast, but don’t worry if you don’t have one — a rough “the Growing Business plan isn’t $10 any more” is plenty to work from.
What happens next
- We check the claim against the vendor’s own current published source.
- If it’s wrong, we correct it and update the page’s compiled-on date.
- If the error was significant — a price, a plan limit, or anything that could have changed a reader’s decision — we add a dated correction note on the page itself rather than editing it away silently.
- If we can’t confirm the change from a public source, we say so and remove or qualify the claim rather than leave something we can’t stand behind.
Routine updates vs. corrections
Not every change is a correction. When a vendor raises its prices and we update the figures, that’s routine maintenance — the page was accurate when compiled, and the new compiled-on date reflects the refresh. A correction is for something that was wrong when we published it. We only add correction notes for the second kind.
Why the dates matter
Every guide carries the date its information was compiled, because that date is the honest limit of what we can tell you. Software pricing changes without notice, and no publisher can promise a figure is current at the moment you read it. Check the vendor’s own site before you buy — always.
How we source material in the first place is set out in Our Sources & Method, and the standards we hold ourselves to are in our Editorial Policy.